"If you get an email or a text message from your bank or your credit card company or anyone asking you to do something, pick up the phone and call the bank's telephone number. "The man identified himself as a David Singletary with Bank of America's Fraud Department and they actually called from the Bank of America number that is located on the back of my debit card," Broaden explained.īut, within minutes, the man had cleared out Broaden's personal savings and checking accounts as well as both of her salon's accounts with B of A.įormer FBI agent and cyber security expert Scott Augenbaum says no one is safe. Again, she said, nothing seemed out of the ordinary. No money has been deducted from your account and one of our representatives will be reaching out to you shortly,'" Broaden recalled. "Then, the next message came through from them and it says, 'Thank you. So, she quickly replied, no, she had not just tried to make a purchase in Houston, Texas. It even included the last four digits of her account. Broaden had gotten texts like this before from her bank and this one seemed to come from the same Bank of America number as the others.
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